DISCOVER THE WORLD OF HZONOTHEM
BRANDS BUILT ON EXCELLENCE.
PRODUCTS BUILT FOR LIFE.
The Speed Of HZONOTHEM
3 to 5 days for customized samples
Our products can reach every corner of the world within 6 days
the warranties of HZONOTHEM
HZONOTHEM Plain + Simple Warranties
Others say it, we actually do it. No limitations, no stipulations, no jumping through hoops. HZONOTHEM will replace free of charge, any product that has been proven to have a manufacturing defect.
Product defective rate
From the purchase of raw materials to the production of products, and then to the completion of the production, every link is strictly controlled.
The product defect rate is controlled within 2%.
Lifetime Guarantee
Whether you bought it yesterday or in 1980, our Plain + Simple Lifetime Guarantee still applies for all sewn and wearable products, such as backpacks, duffels, bags, etc. Please note this does not include hard goods, accessories, and items with wheels, as listed below.
Three-Year Warranty
Any product with wheels such as rolling duffels, and hard goods such as hydration reservoirs, watertight boxes, bottles, tents, carabineers, trekking poles, etc. are fully guaranteed against defects in workmanship and materials to the original purchaser for three (3) years from the date of purchase.
General Specifics
Our warranties apply when the product(s) have been used for the purpose intended and under normal conditions. General wear and tear, normal fading, and accidental damage is not covered by the warranty.
We will do everything possible to take care of your warranty request. Please allow up to 10 business days to process.
Our warranties do not include coverage for personal belongings that have been stored in any HZONOTHEM packs or accessories.
We take pride in our product quality and our loyal customers, so if it falters, please tell us about it.
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WHY WORK WITH US?
CONTINUOUS IMPROVEMENT
Our processes are constantly evaluated and improved in the light of their efficiency, effectiveness and flexibility.
OPERATIONAL EXCELLENCE
Our Company Provides Outstanding Service Through Teamwork, Accountability And Innovation.
TARGETING AND POSITIONING
Before we talk destination, we make sure you’re on the right path to get there.
HZONOTHEM: Elevate Your Everyday
Where Precision Meets Artistry – Every Stitch, Every Detail, Crafted with Passion.
the mission of hzonothem: to lead the future and enlighten dreams
In the ever-changing torrent of the times, our brand has always adhered to a belief and responsibility-leading the future and enlightening dreams. This is not only a slogan, but also a compass for our actions, inspiring every team member to keep moving forward and pursue Excellence.
our partners
HZONOTHEM has been leading the industry since 1980 and is committed to getting products to marketwith ease andunparalled quality. We strive to work with the leaders of every industry and we take careof our customers everystep of the way-from cradle to consumer.
